Grand Velas Riviera Maya
Go Beyond All-Inclusive At Our Luxury Riviera Maya Resort
Where the Caribbean Sea meets the Yucatán jungle, Grand Velas Riviera Maya takes you beyond what Playa del Carmen all-inclusive resorts offer. Savor gourmet cuisine from renowned chefs. Bring balance to body and soul with treatments in our holistic spa. Unwind in suites with private terraces, plunge pools, and uninhibited sea views.
Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our Concierge. Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins, or grab a drink at one of our vibrant lounges. This is luxury re-defined.
Hotel Information
Carretera Cancun Tulum Km 62,
Playa Del Carmen QROO 77710, Mexico
Check-in: 3:00pm
Check-out: 12:00pm
Ambassador Suite Amenities
An exceptional family getaway. Each suite in the Ambassador ambiance is designed with spacious spaces and terraces from where you can appreciate the infinity pool that seems to merge with the Caribbean Sea.
All Ambassador Suite Includes:
24-hour Personal Concierge service
24-hour in-suite service
Welcome bottle of artisanal mezcal, white wine, or red wine
Beach bag for use during your stay
Exclusive programs of your choice: Baby Concierge, Digital Detox, Wellness, or Digital Concierge
Goose-down pillows and duvet
Bath Amenities:
Molton Brown bath products
Hairdryer
Bathrobes and slippers
Jacuzzi
Rainfall shower
All Inclusive Resort Amenities:
Breakfast, lunch or buffet at Azul Restaurant and Chaká
Coffee, pastries salads and sandwiches at Amat Café
Ceviche and seafood specialities at Cabrilla
Dinner à la carte at our 6 signature restaurants: Frida (gourmet Mexican cuisine), Piaf (traditional French cuisine), Lucca (Italian-Mediterranean cuisine), Sen Lin (Asian), Cocina de Autor (creative-evolutionary cuisine) and Bistro (International)
Wi-Fi
Premium-brand domestic and international beverages at the Sky Sports Bar, Koi Bar, Aqua Bar, Karaoke Bar and throughout the resort
24-Hour Personal Concierge
Pool & Beach Concierge
Taxes and tips included in rate
24-hours Suite Service
Daily-stocked premium minibar
Fitness Center
Teens' Club & Kids' Club
Recreational activities for all ages
Parking or valet parking
Baby Concierge
Business Center
Three infinity pools with ocean views: Zen, Ambassador, Grand Class (Adults only)
Hours from 8:00 a.m. to 5:00 p.m. to 8:00 p.m.
Pool food service from 11:00 a.m. to 5:00 p.m. to 6:00 p.m.
Pool beverage service from 9:00 a.m. to 5:00 p.m. to 7:00 p.m.
Beach Games
Hit the beach for family fun with volleyball and football games.
FREE On-Site Activities
Subject to availability and changes without prior notice. Please work with your concierge to book.
Bike Ride
Pedal your way through paradise. Everyone’s a kid again on a bicycle.
Yoga, Pilates & Zumba Classes
The fitness center offers yoga, tai chi, Pilates, Zumba and personal trainers to keep you beach-ready throughout your stay.
All Inclusive Dining
Savor gourmet cuisine crafted by renowned chefs from around the world. Savor decadent French dishes, or share an authentic, Italian-style dinner at our Riviera Maya restaurants.
Discover the creativity of Asian fusion. Or indulge in creative interpretations of classic Mexican dishes. Our resort restaurants offer a symphony of flavors for breakfast, lunch and dinner, showcasing incredible international cuisine.
Dining now OPEN!
All dining reservations must be made by May 16th and reservation times are first come first served. Please use these links to book your dining for Tuesday:
For those of you going to Cirque du Soleil, all restaurants are available to book dining for 9:30 (upon return from the show).
While we will have hors d'oeuvres on Monday during our cocktail hour, there is an option to also reserve a restaurant after the Cocktail Hour. If you are interested, here are the following restaurants available on Monday:
Visit Piaf to enjoy a French menu featuring foie gras, white truffle, hazelnut butter and acacia honey, to be paired with a selection of wine from the two wine cellars in the dining room. Piaf is an experience of romance and enchantment; delicate flavors and luxurious surroundings.
Cuisine: French
Hours: 6:00pm to 11:00pm - Reservations Required
Attire: Elegant-Casual. For men: collared shirt, trousers and closed footwear. For women: dresses, skirts, or evening trousers for women. (Beach sandals, tank tops and shorts are not permitted).
Restaurants operating hours and days may vary. Please check with your Concierge.
With dynamic and vibrant details such as a wooden screen ceiling and tile flooring with tin accents, Frida's menu adheres to the most representative dishes of Mexico. Here you can explore the fine nuances of dishes with ingredients like dried chiles, wild herbs and aromatic mole.
Cuisine: Gourmet Mexican
Hours: 6:00pm to 11:00pm - Reservations Required
Attire: Elegant-Casual. For men: collared shirt, trousers and closed footwear. For women: dresses, skirts, or evening trousers for women. (Beach sandals, tank tops and shorts are not permitted).
Restaurants operating hours and days may vary. Please check with your Concierge.
Sen Lin takes diners on a journey through the culinary traditions of Asia. Immersed in the jungle, the restaurant highlights the mysticism of the Riviera Maya, offering new aromas and flavors.
Cuisine: Asian Fusion
Hours: 6:00pm to 11:00pm - Reservations Required
Attire: Resort casual. Flip-flops, gym, or beach clothes
are not allowed.
Restaurants operating hours and days may vary. Please check with your Concierge.
Begin the experience with a cocktail by our mixologists at the Cocina de Autor bar, before being led to your table to enjoy a playful 8-10 course tasting menu showcasing the finest fresh produce and local meats and seafood.
Cuisine: Creative
Hours: 6:00pm to 11:00pm - Reservations Required
Attire: Elegant-Casual. For men: collared shirt, trousers and closed footwear. For women: dresses, skirts, or evening trousers. Beach sandals, tank tops and shorts are not permitted.
Delight in delicious antipasti, rich risotto, fresh pasta, wood-fired pizzas, grilled octopus, lamb shank, filet mignon and more. Lucca's fascinating ambiance features a petrified wood bar and metal mesh curtains, as well as the resort's wine collection on display.
Enjoy a soothing oceanfront setting and international diverse menus for breakfast and lunch.
Enjoy a unique selection of local specialties and international cuisine. Savor your fare in a relaxed ambiance, with exceptional service and stunning views. Unwind any time of day and enjoy an extensive international wine list or our hand-crafted cocktails.
Dine in the exotic ambiance of mangroves, Chaká, Salam and Chechen trees at our casual, open-air restaurant, Chaká. Discover a fusion of international cuisines that are natural and healthy.
Located near the pool in the Zen Grand Ambiance, savor tantalizing foods, mouthwatering desserts, international wines and specialty coffees. Chaká is open for breakfast and lunch or celebrates the flavors of our spirited landscape in dinner with regional contemporary cuisine.
Enjoy delicious meals with family and friends anytime at Azul. Start your day with a hearty breakfast, then return to savor a full buffet featuring global cuisine and flavorful grilled dishes. The lunch menu offers everything from grilled hamburgers, sushi, pasta and pizza to croissant sandwiches, fresh fish, burritos and tacos. This family-friendly restaurant offers a breezy open-air terrace with beach views and an air-conditioned dining room, both offering a casual atmosphere.
Sky Sports Bar
Sen Lin Bar
Amat Cafe
Cuisine: Italian-Mediterranean
Hours: 6:00pm to 11:00pm - Reservations Required
Attire: Elegant-Casual. For men: collared shirt, trousers and closed footwear. For women: dresses, skirts, or evening trousers for women. (Beach sandals, tank tops and shorts are not permitted).
Restaurants operating hours and days may vary. Please check with your Concierge.
Cuisine: International
Hours: Breakfast from 7:00am to 11:30am ; Lunch from 12:00pm to 3:00pm
Attire: Beach Casual
Restaurants operating hours and days may vary. Please check with your Concierge.
Cuisine: International & Regional Contemporary
Hours: Breakfast from 7:00am to 11:30am ; Lunch from 12:00pm to 3:00pm ; Dinner from 6:00pm to 11:00pm
Attire: Beach Casual
Restaurants operating hours and days may vary. Please check with your Concierge.
Cuisine: International
Hours: Breakfast from 7:00am to 11:30am ; Lunch from 12:00pm to 3:00pm
Attire: Beach Casual
Restaurants operating hours and days may vary. Please check with your Concierge.
All Inclusive Bars
Sip hand-crafted cocktails as you savor a Caribbean sunset from our hip rooftop lounge. Catch the big game with ice-cold beer at the sports bar. Soak up the sun and sip tropical libations at the swim-up bar - all at our Playa Del Carmen resort.
Rev up or wind down your night with live music and cocktails in a sophisticated ambiance. For every mood, Grand Velas offers the best bars in Riviera Maya.
Hours: 5:00pm to 1:00am
Hours: 6:00pm to 2:00am
Koi Bar
Ambiance: Enjoy a stunning open terrace and endless views at Sky Bar, located upstairs from Azul Restaurant. Sip hand-crafted cocktails, beer, wine and margaritas as you enjoy the relaxing ambiance and gentle sea breezes.
Attire: Elegant-Casual. For men: collared shirt, trousers and closed footwear. For women: dresses, skirts or trousers for women. No beach sandals allowed.
Hours: 10:00am to 7:00pm
Ambiance: Cocktails and live music and Zen Grand
Attire: Casual-Formal. Flip-flops, gym, or beach clothes are not allowed. Trousers or shorts for men. Dresses or skirts for women.
Ambiance: Enjoy a cup of coffee or tea prepared to your taste, a delicious selection of bakery and pastries, and refreshing cocktails. No reservation required.
Attire: Casual (no wet or damp swimsuits)
Ambiance: Sip premium spirits, beer and wines or dance the night away in our impressive double-height bar off the lobby. Enjoy sporting events broadcast with the latest audio/video technology on a large high-definition screen.
Attire: Elegant-Casual. For men: collared shirt, trousers and closed footwear. For women: dresses, skirts or trousers for women. No beach sandals allowed.
Hours: 6:00pm to 1:00am
Aqua Bar
Ambiance: Swim up to enjoy drinks and sunshine poolside. The main swimming pools in each of our Ambiances.
Attire: Shorts & t-shirts for men, bathing suit with wrap or cover-up for women
Hours: 6:00pm to 11:00pm
Karaoke Bar
Ambiance: The Karaoke Bar sets the stage for the Playa del Carmen nightlife scene.
Attire: Casual-Formal. Flip-flops, gym, or beach clothes are not allowed. Trousers or shorts for men. Dresses or skirts for women.
Hours: 7:00am to 9:00pm